Accessibility
1. INTRODUCTION
Benedict Bradford is committed to making its website and mobile application accessible, in compliance with Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications.
This accessibility statement applies to https://www.mrbensenglishacademy.com/.
2. RECOMMENDATIONS FOR ITS APPLICATION IN THE NATIONAL CONTEXT
The accessibility statement may refer to one or more websites and/or one or more mobile applications, provided they have the same compliance status, the same inaccessible content, and are subject to the same information in the rest of the statement. However, for clarity in reading and interpretation for users, it is recommended that there be a separate accessibility statement for each website or mobile application.
Specify the scope of the statement by listing the links to the websites and/or mobile applications it applies to. In the case of mobile applications, details such as operating system, version, and release date should be provided.
The reference to the “national legislation transposing the Directive” is Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications.
2.2. COMPLIANCE STATUS
This website is partially compliant with accessibility requirements due to the following non-conformities:
- Header video on the homepage.
- Certain aspects of the contact form.
- Occasional use of low-contrast colors.
2.3. PREPARATION OF THIS ACCESSIBILITY STATEMENT
This statement was prepared on March 14, 2023, based on a self-assessment conducted by the public sector organization.
2.4. FEEDBACK AND CONTACT INFORMATION
You may provide feedback regarding accessibility requirements (Article 10.2.a of RD 1112/2018), such as:
- Reporting any possible non-compliance by this website.
- Communicating other difficulties accessing content.
- Making any other inquiries or suggestions for improvement related to the website’s accessibility via the following email address: info@mrbensenglishacademy.com.
You may also submit:
- A complaint regarding the fulfillment of the requirements of RD 1112/2018, or
- A request for accessible information regarding:
- Content excluded from the scope of RD 1112/2018 as per Article 3, Section 4.
- Content exempt from compliance with accessibility requirements due to disproportionate burden.
When making a request for accessible information, it must clearly state the facts, reasons, and request to verify that it is a reasonable and legitimate request.
2.5. ENFORCEMENT PROCEDURE
If, after submitting a request for accessible information or a complaint, it is denied, if you disagree with the decision made, or if the response does not meet the requirements outlined in Article 12.5, the interested party may file a claim. A claim may also be initiated if no response is received within a 20-business-day period.
The claim can be submitted through the Generic Instance of the electronic headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as through other options established in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.